Thinking of traveling with Aeromexico Airlines? Or already done with booking? If so, you may be aware of the airline’s strict rules, including the requirement to have the correct information on the flight ticket. No discrepancies will be accepted; therefore, it is advisable to verify the details on the ticket first. And, if Aeromexico name correction is required, connect with the airline and rectify it on time.
How to rectify the mistake? What options are available? What measures should be taken? These questions often come with significant stress when a passenger accidentally enters an incorrect name during flight booking. If you are one of the passengers who recently booked flights and have name errors on your tickets, you may be wondering how to correct them. Follow this blog to get the right solution.
What Are The Methods For Aeromexico Name Correction On Tickets?
Several methods are available for the Aeromexico name correction on the ticket. However, the severity of the mistake depends on which method is more suitable. For instance, minor mistakes are often rectified using the official website, whereas major corrections need direct assistance from the airline. Steps for these corrections are different and are mentioned below:
Steps To Correct Minor Mistakes: Via The Official Website
- Go to the main website of Aeromexico Airlines.
- To get access to your booking, enter your last name and booking confirmation code.
- After accessing the details, choose the passenger’s name and search for the “Edit Name” option.
- Enter the correct name in the given space.
- Cross-check the information and the name you entered.
- Pay Aeromexico name change fees and attach documents if needed.
- Save the changes and the information you added.
- Wait for confirmation via email or SMS.
Steps To Correct Major Mistakes: Over The Phone
Minor mistakes can easily be corrected via the airline’s official site, but major corrections are mostly rectified after contacting the airline directly. Follow the instructions below:
- Call Aeromexico customer service at 1-800-237-6639 and wait to be connected with a representative. If your call cannot connect (typically due to technical issues), call +1-800-506-7805 to speak with a travel expert.
- When you dial these numbers, ensure you have all the necessary information, including the booking details and valid documentation.
- When speaking with the representative, share the reason for Aeromexico name correction on the ticket.
- Cases such as changing a maiden name to a married name or correcting a last name often require government-issued identification. Additionally, the name change fee may be required.
- After sharing the booking details, documentation, and the name change fee, wait for an update.
- Updates are often shared via email or through SMS.
Apart from online and offline methods for name correction on Aeromexico tickets, another alternative option is to visit the nearby airport. However, take your documents and booking information details with you. If charges are applied, ensure you pay them.
What Aeromexico Name Correction Is Unacceptable?
Generally, the airline rectifies all types of name errors, but if a passenger requests a ticket transfer to change their full name, the only option is to cancel the ticket. No such request is permitted, as Aeromexico tickets are non-transferable and non-swappable. Additionally, only up to three characters are allowed to be changed in the full name. So, whenever seeking assistance for Aeromexico name correction on the ticket, ensure the mistake does not exceed this limit.
Conclusion
The correct name on the flight ticket is as important as having your government-issued ID and a valid passport. If any mistake is made on the ticket, contact the airline or a travel expert immediately and have it rectified. Additionally, be prepared to pay Aeromexico name change fees for major corrections.
